Dutch Yarnery attaches great importance to the protection of your personal data.

This privacy policy provides clear and transparent information about how personal data is handled.

Every effort is made to guarantee your privacy and personal data is therefore handled with care. Dutch Yarnery complies in all cases with applicable laws and regulations, including the Dutch Algemene Verordening Gegevensbescherming (AVG).

This means that in any case:

• Your personal data will be processed in accordance with the purpose for which it was provided;
• These goals and type of personal data are described in this privacy policy;
• Processing of your personal data is limited to only those data that are minimally necessary for the purposes for which they are processed;
• We ask for your explicit permission if we need it for the processing of your personal data;
• We have taken appropriate technical and organizational measures to ensure the security of your personal data;
• We do not pass on personal data to other parties, unless this is necessary for the implementation of the purposes for which they were provided;
• We are aware of your rights and obligations regarding your personal data, we want to point this out to you and respect it;
• We as Dutch Yarnery are responsible for the processing of your personal data.

If, after reading our privacy policy, or in a more general sense, you have questions about this or wish to contact us, you can do so via the contact details below:

Postal address only (no visiting address)

Dutch Yarnery

Homoetsestraat 43

6676 LC Homoet

The Netherlands

Tel: +31 (0)6 19 61 08 28

E-mail: info@dutchyarnery.com

What are your personal data processed for?

Your personal data will be processed by Dutch Yarnery for the following purposes:

• To process your orders and to inform you about their progress;
• To be able to answer questions;
• Sending newsletters and invitations.

For the above purposes, we may request the following personal data:

Name, address, place of residence, e-mail address, telephone number, IBAN and IP adress.

Provision to third parties

We do not provide the information you provide to us to third parties, unless this is legally required and permitted. An example of this is that the police requests (personal) data from us in the context of an investigation. In such a case, we must cooperate and are therefore obliged to provide this information. We may also share personal data with third parties if you give us written permission to do so.

Payment platform

A payment platform is used to handle payments on this website. This payment platform processes your name, address and residence details and your payment details such as your bank account or credit card number. The payment platform has taken appropriate technical and organizational measures to protect your personal data. The payment platform reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the service of the payment platform for which they engage third parties. The payment platform does not store your data for longer than permitted by law.

Hosting

The services of our web hosting party are used for all regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. The web hosting party does not have access to our mailbox and we treat all our e-mail traffic confidentially.

Shipping and logistics

If you place an order with us, it is our job to have your package delivered to you. We use the services of our transport party to fulfill the deliveries. It is therefore necessary that we share your name, address and residence details with this party. Our party only uses this information for the purpose of executing the agreement. In case our party engages subcontractors, our party will also make your data available to these parties.

Retention period

Dutch Yarnery does not store personal data longer than necessary for the purpose for which it was provided and will remove the personal data from the file upon request.

Security

We have taken appropriate technical and organizational measures to protect your personal data against unlawful processing. Your data is stored in a digital file and protected with a password.

Rights regarding your data

You have the right to inspect, rectify or delete the personal data we hold about you. You can also object to the processing of your personal data (or part of it). You also have the right to have the data provided by us transferred to yourself or another party if desired. We may ask you to identify yourself before we can comply with the aforementioned matters.

Complaints

If you have a complaint about the processing of your personal data, we ask you to contact us.

You have the right to submit a complaint to the Autoriteit Persoonsgegevens in The Netherlands, which is the supervisory authority in the field of privacy.

If you have any questions or comments regarding our privacy policy, please do not hesitate to contact us.